Returns
Return policy.
Returns are accepted within 14 days of delivery. The process is straightforward.
Return window
You have 14 days from delivery to request a return. The system must be in the same condition it was received — original packaging, all included items intact.
Refunds
Once we receive and inspect the returned system, we issue a refund to your original payment method. Refunds are typically processed within a few business days of receipt.
Return shipping
Return shipping is the customer's responsibility. Use a trackable shipping method — we cannot process a refund for a return lost in transit.
Damaged or defective systems
If your system arrives damaged or has a hardware defect, contact us within 14 days of delivery. We will work with you to resolve it — replacement, repair, or refund depending on the situation.
Condition requirements
Systems must be returned in the same condition received. Systems with physical damage caused after delivery, missing components, or signs of misuse may not be eligible for a full refund.
How to start a return
Email hello@miniforge.tech with your order number and reason for return. We will confirm eligibility and provide return instructions within 1–2 business days.
Do not ship a return before receiving instructions.
Last updated: April 2026.
